Good morning, Marisa

Well, as you may have seen already, the resolution officer sent us her decision, and it looks like she absolved me of any wrongdoing pertaining to all the complaints. That is certainly a great result and a load off my mind.

Thank you very much for all the great work you did over the course of the last 8 months or so. I really appreciate your help in guiding me through this stressful and confusing process.